Previous incidents

May 2024
May 18, 2024
1 incident

General DNS, Instance Clusters (MIA-US), and 1 other service are down

Downtime

Resolved May 18 at 03:35pm IST

General DNS, Instance Clusters (MIA-US), and Miami (US) recovered.

2 previous updates

May 02, 2024
1 incident

Mass unavailability of nameservers

Degraded

Resolved May 02 at 11:44pm IST

The issue has been resolved.

1 previous update

May 01, 2024
1 incident

Website & Portal and Instance Clusters (THG-NL) are down

Downtime

Resolved May 01 at 02:23pm IST

Website & Portal recovered.

3 previous updates

April 2024
Apr 24, 2024
1 incident

Website & Portal is down

Downtime

Resolved Apr 24 at 01:24pm IST

Website & Portal recovered.

1 previous update

Apr 23, 2024
2 incidents

New York (US) is down

Downtime

Resolved Apr 23 at 02:33pm IST

New York (US) recovered.

3 previous updates

Instance Clusters (NYC-US) is down

Downtime

Resolved Apr 23 at 12:33am IST

Instance Clusters (NYC-US) recovered.

1 previous update

Apr 04, 2024
1 incident

Emergency update (Virtual Instances)

Maintenance

Resolved Apr 04 at 12:49pm IST

The maintenance has been completed. All services have been restored.

4 previous updates

March 2024
Mar 05, 2024
1 incident

Migration of primary backend

Maintenance

Resolved Mar 05 at 08:00pm GMT

We are implementing an upgrade to our CRM backend system to enhance its performance and stability during peak hours. As a result, there may be a temporary unavailability of our Portal. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work towards improving our system.